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    • TERMS OF USE
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On this page
  • Purpose
  • User Responsibilities
  • Prohibited Conduct
  • Data Accuracy and Limitation
  • Subscriptions and Payments
  • Refunds of Failed Transactions & Duplicate Payments
  • Intellectual Property Rights
  • Termination
  • Liability
  • Modifications
  1. JoSAA

TERMS OF USE

Effective Date: 18th May, 2025

Last Updated On - 18th May, 2025

Important: These Terms and Conditions apply specifically to the JoSAA Counselling Assistant application (“JoSAA App”), developed and maintained by ViewZen. They must be read in conjunction with the overall ViewZen Terms of Service and Privacy Policy, which govern the broader usage of our platform and services.

In the event of any conflict, the ViewZen Terms will prevail for general matters, while these JoSAA-specific terms will apply to features and interactions within the JoSAA App.

By using this application ("Service"), you agree to these Terms and Conditions ("Terms"). If you do not agree, please refrain from using the Service.

Purpose

This application is designed to help users to

✅ Explore all available institutes

✅ Understand cutoffs, category-wise ranks, and seat trends

✅ Get our expert help in filling the right choices at the right time

This service is purely based on publicly available information and user input.

IMPORTANT NOTICE - We are not affiliated with or endorsed by JoSAA, the Ministry of Education, or any government body.

User Responsibilities

  • You agree to use the Service lawfully and ethically.

  • You must not misuse the Service for unauthorized access, disruption, or data scraping.

  • The analysis or tools provided are for guidance only and do not guarantee actual seat allocation. We are not involved in the process of seat allocation in any institute in any manner.

Prohibited Conduct

You agree not to:

  • Share your login with others

  • Reverse-engineer or scrape app data

  • Use the app to mislead or defraud others

Data Accuracy and Limitation

While we strive to keep all data and tools accurate, we do not warrant the completeness, accuracy, reliability, or suitability of the outcomes shown in the app.

Users may input academic data such as ranks, category, and preferences. This information is used solely to provide personalized insights. However, we do not guarantee the accuracy or completeness of predictions or recommendations. Final seat allocation depends solely on official JoSAA processes.

Subscriptions and Payments

  • Access to certain premium features requires a paid subscription.

  • Subscription plans, pricing, and billing cycles are detailed within the app.

  • Payments are processed via secure third-party gateways.

  • All subscription purchases are final. Once your subscription is successfully activated, no refunds will be issued, either full or partial, for any reason, including unused time.

  • We encourage users to review the features and pricing before subscribing.

Refunds of Failed Transactions & Duplicate Payments

  • If a payment is deducted from the user's account but the subscription is not activated, users must contact support with the transaction reference ID.

  • We will verify the failed transaction with the payment gateway provider.

  • If confirmed, a full refund will be initiated to the original payment method within 5–7 business days, or the subscription will be manually activated — based on the user's preference.

  • We are not responsible for delays caused by banking systems or third-party payment processors.

  • Duplicate Payments: Verified duplicate payments will be refunded.

Intellectual Property Rights

All content, algorithms, design elements, analytics tools, and visualizations provided by this app are owned by ViewZen Labs Pvt Ltd unless stated otherwise. Reproduction or redistribution without permission is prohibited.

Termination

We reserve the right to suspend access if a user is found misusing the service, violating the terms, or attempting to tamper with data.

Liability

The app is provided "as is" without warranties of any kind. We are not liable for any loss, decisions, admissions outcomes, or counselling results influenced by the use of this app.

We encourage users to review the features and outputs before making decisions on the data.

Modifications

We may update these terms periodically without prior notice. Any change in the terms of use will be updated on this page. You are advised to frequently visit and read the terms of use to keep yourself informed about the latest changes. You can always check the “Last Updated On” date mentioned above to see when these terms were last updated. Continued use implies acceptance of the revised Terms of Use.

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Last updated 18 days ago