PRIVACY POLICY

Effective Date: 19th August 2025

Last Updated On: 19th August 2025

We respect your privacy and are committed to protecting the personal information of both our business clients and their customers. This Privacy Policy explains how we collect, use, and safeguard information when you use our WhatsApp-based shopping and checkout services and messaging services.

Information we Collect

From Business Clients

• Business name, contact details, and billing information.

• Catalog, product related information, messaging templates

• Access credentials.

• Transaction and subscription records.

From End Customers

• Personal Information: Name, phone number, delivery address, email.

• Order Information: Cart items, purchase history, checkout details.

• Payment Confirmation: UPI/QR or gateway confirmations (we do not store card or UPI credentials).

• WhatsApp Communication Data: Messages exchanged with the business clients via WhatsApp.

Automatically Collected Data

• Device and usage information (logs, IP address, browser/device type).

• Session activity within our web or mobile services.

How we use your data

We use the data to:

• Provide businesses with tools for order management, checkout, and messaging.

• Send confirmations, notifications, and support messages via WhatsApp.

• Manage business client accounts, subscriptions, and billing.

• Personalize your experience (e.g., showing you products that you might be interested in etc.)

• Improve our services and provide analytics to business clients.

• Improve application performance and usability

• Communicate important updates

• Comply with legal and regulatory requirements

Data Sharing

We may share the information provided by you to our partners /affiliates wherever sharing of such information would enable us to serve you better; to detect and prevent identity theft, fraud and other illegal activities. We may share and disclose your information to law enforcement agencies when asked to do so.

Data Storage and Security

Your data is securely stored in servers in India using industry-standard methods. We take appropriate steps to prevent unauthorized access, disclosure, or modification. Your personal information remains stored with us for such durations that may we may deem necessary for meeting regulatory compliances and to safeguard our interests as well as yours.

This service is currently available only in INDIA. If you are located in any other location, kindly refrain from using this service.

WhatsApp Messaging

• This service relies on WhatsApp.

• Messages sent between customers and businesses via WhatsApp are subject to WhatsApp’s Privacy Policy.

Third-Party Services

If we integrate third-party analytics (e.g., Google Analytics), they may collect anonymous usage data. Information collected by 3rd party entities, may be used by such entities to provide content, product, services or any other information pertaining to your interests and preferences.

We do not give any third-party access to your identifiable personal data.

Cookies

Cookies may be used to remember your preferences or improve user experience. You can choose to disable them in your browser settings.

Access to your Data

You can write to us @ [e-mail] to:

• delete your data

• Withdraw consent to data processing

Modifications

We may update this policy periodically without prior notice. Any change in the privacy policy will be updated on this page. You are advised to frequently visit and read the privacy policy to keep yourself informed about the latest changes. You can always check the “Last Updated On” date mentioned above to see when the privacy policy was last updated. Continued use implies acceptance of the revised Policy.